Nondiscrimination and Accessibility Requirements Notice

AHEC West and its Western Maryland Health Insurance Connector program complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. AHEC West does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

AHEC West:

• Provides free auxiliary aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language assistance services to people whose primary language is not English, such as qualified interpreters and information written in other languages

If you need these services, contact us: 301-777-9150

How to File a Grievance

If you believe AHEC West has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance in writing by mail or email with our Civil Rights Coordinator.

Filing a Complaint with HHS

You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F
HHH Building, Washington, DC 20201
1-800-868-1019 | 800-537-7697 (TDD)

Complaint forms are available here →